Role Summary

We are looking for a GPS Hardware Specialist to serve as the technical point of contact for our channel partners and dealers on all matters related to GPS tracking devices and accessories. This role bridges hardware engineering knowledge and customer-facing support — helping partners install, wire, configure, and troubleshoot GPS devices correctly, while also maintaining accurate technical documentation for internal and partner use.

Key Responsibilities

Partner Installation & Wiring Support
Guide partners and installers through correct GPS device installation procedures for various vehicle types (cars, buses, trucks, two-wheelers, heavy machinery).
Provide wiring diagrams and hands-on guidance for power (ignition, battery), ground, relay, immobilizer, panic button, fuel sensor, temperature sensor, and other accessory connections.
Troubleshoot wiring faults, short circuits, power drain issues, and connectivity failures reported by partners in the field.
Support installation of accessories such as RFID readers, fuel sensors, temperature sensors, panic buttons, cameras,



and OBD dongles.
Device Configuration & SMS Command Support
Assist partners with device configuration using SMS commands, GPRS/APN settings, server IP/port configuration, and device parameter setup.
Maintain and update a reference library of SMS command sets for all supported device models/brands (APN setup, server settings, geofence, ACC detection, engine cut-off/relay control, reporting interval, reset/reboot commands, etc.).
Help partners resolve common device errors (no data, wrong location, engine cut-off not working, SMS not responding, etc.).
Documentation & Knowledge Base
Create, update, and maintain user manuals, quick-start guides, wiring diagrams, and SMS command sheets for each supported GPS device model.
Translate and localize documentation as required for regional partners.
Ensure documentation stays current with recent device models, firmware updates, and accessory releases.

📌 GPS Hardware Specialist (Valsad)
🏢 Uffizio
📍 Valsad