Customer Success Engineer
Company: Abacus.AI
Location: Remote
Type: Full time

About Abacus.AI:
Abacus.AI is an enterprise AI platform that transforms how businesses build and deploy AI systems. Our platform automates AI development through advanced generative AI technology, eliminating the need for extensive technical expertise.
Our core offerings include ChatLLM Teams with access to leading AI models, Abacus AI Agent for autonomous task execution, and customizable AI agents for chatbots, workflows, and enterprise automation. We also contribute to the AI community through LiveBench.ai benchmarking and open-source projects like Dracarys and Smaug.
We make sophisticated AI and machine learning capabilities accessible to organizations regardless of size or technical resources.

Role Overview:
We're looking for someone with a hands-on technical delivery background: A current or former Solutions Architect, Forward Deployed Engineer, Implementation/Integration Engineer, Solutions Engineer, or Technical Account Manager with real build experience.



The right person has spent their career deploying software into customer environments: scoping architecture, writing integration code, debugging in production, and sitting shoulder-to-shoulder with customer engineering teams. This is not a coordination role. You'll be in the codebase and on the architecture whiteboard.

Key Responsibilities:
Lead Architecture & Integration Design: Partner with customer engineering and platform teams to design how Super Assistant fits into their existing stack: Data sources APIs, retrieval layers, and downstream systems. Run technical design sessions, produce reference architectures, and make the build-vs-configure calls.
Ship Vibe-Coded Apps & Integrations: Rapidly prototype working applications and integrations directly in front of the customer using AI driven development.
Drive Super Assistant Rollout as Technical Lead: Own deployment across customer teams end to end.
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📌 Customer Success Engineer (India)
🏢 Abacus.AI
📍 India