About the Role
At PwC, our Managed Services platform helps clients focus on their business while we build, operate, and protect their solutions. Within AI Managed Services, we are transforming Finance and ERP AMS delivery (Oracle & SAP) through LLM-powered agents, RAG workflows, and intelligent automation.
As a Manager – Agentic AI & Automation Lead, you will own the strategy, architecture, and delivery of GenAI and agentic automation solutions across Finance Ops and ERP AMS — and you will build and lead the team that delivers them, including AI Solution Leads and Agentic AI / Automation Engineers. This is a hands-on leadership role: you will set the technical direction, architect end-to-end solutions, and grow a high-performing AI engineering team that ships from POC to production in short sprints.
You will partner with Finance and ERP SMEs to translate business pain points into AI use cases, act as a trusted advisor to senior stakeholders, and establish the reusable frameworks that power our MS AI Factory.
Key Responsibilities
Agentic AI & GenAI Solution Leadership
Solution Architecture – Own end-to-end AI solution architectures for Finance Ops and ERP AMS processes, from use-case shaping through production.
Agentic Design – Direct the design of LLM and agentic workflows using LangChain, AutoGen, CrewAI, and Semantic Kernel — planning, tool use, memory, and human-in-the-loop controls.
RAG & Retrieval – Govern RAG pipelines and embedding design using vector stores such as Pinecone, Chroma, or FAISS to deliver contextual, grounded intelligence.
Prompt & Agent Standards – Set standards for prompt chains and autonomous-agent behavior, ensuring accuracy, governance, and auditability.
ERP & Finance Integration
Integration – Oversee integration of AI solutions with Oracle, SAP, and Finance Ops systems via APIs and OIC.
AMS Automation – Direct automation of ticket triage, reporting, and communication drafts for AMS teams to reduce manual effort and improve speed and accur
📌 Agentic AI (Bengaluru)
🏢 PwC
📍 Bengaluru