Provide post-production support and enhancement services in multiple areas of Workday Financials and serve as the subject matter expert to assist fellow team members and clients
Participate in advisory, planning and implementation of additional Workday Financial modules by documenting requirements, mapping processes, and implementing best-practice configuration
Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services
Lead sessions with clients and team members to analyze and scope complex business requirements
Should collaboratively work with Delivery team on day to day activities, incidents, root cause analysis and other work requests
Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability
Provide guidance to and collaborate with team members to research and resolve complex client requests
Provide Workday best practices and ensure high quality deliverables
Communicate effectively with clients by providing subject matter expertise on Workday best practices and recommendations
Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations
Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice
Take initiative to perform or delegate other related duties as needs are discovered, including internal projects
Looking for
Robust understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple) Workday Financials functional areas
Experience implementing/supporting Workday modules related to Accounting, Banking & Settlements, Budgets, Expenses, Projects and Cash Management preferred
7+ years of recent Workday experience implementing/Supporting Workday Financials
Strong experience