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Competency: Client Excellence – Account Excellence
Role Type: Senior Account Coordinator
Role Rank: Senior Associate

The prospect
Senior Associate at C&I; team supports the Account Manager and the Account Leadership team; Global Client serving Partner, Global Client Executive to develop and manage relevant activities on designated Priority accounts. The Senior Account Coordinator will be expected to provide high quality and insightful support to account teams on Go-to-market activities. The Senior Account Coordinator will build network across the account leadership and within GDS to develop account knowledge to benefit the regional/global Account team and our relationship and business with the client.

Your key responsibilities

Account Management

Own account reporting and ensure relevant stakeholders receive and understand reported data




In liaison with the Client Service Partner and Director, own the account planning process and ensure regular reviews against planned milestones and targets.
Understand the strategic communication and stakeholder engagement requirements to progress the account plan agenda, and work with global teams to respond and deploy
Provide relevant knowledge to Account teams – focus on dissemination of business analysis and research, competitive intelligence and relevant firm thought leadership
To liaise and work with onshore account teams and internal business services groups to scope new support requirements, build processes for the execution of account management tasks, and ensure effective transition of work to the remote GDS support platform
Client Relationship Development
Contribute to complex account and business development needs, including global account planning, go-to-market research and strategy, p

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