POSITION DESCRIPTION:

The Network Engineer is a proactive, hands-on technical skilled responsible for ensuring the reliability, performance, and security of Holiday Inn Club Vacations’ on-premises, cloud, and campus-wide network infrastructure. This role owns network monitoring and alerting, oversees Cisco Meraki and voice administration (CUCM), maintains UPS power systems, and provides Tier‑4 support for wired and wireless connectivity. The ideal candidate lives and breathes network operations, embraces continuous improvement, and delivers top‑tier customer service.

ESSENTIAL DUTIES AND TASKS:

Own network monitoring and observability: design dashboards, tune alerts, and generate trend reports in Datadog (or SolarWinds) so the network team is aware of issues before users are impacted.
Manage day‑to‑day network operations: triage incidents, fulfill service requests, and execute approved changes via the internal ITSM platform.
Configure and support Cisco Meraki infrastructure (MX firewalls, switches, wireless APs), including deployments, upgrades, and hardware replacements.




Administer and troubleshoot Palo Alto next-generation firewalls and Palo Alto Prisma Access for secure remote connectivity.
Collaborate with security teams to enforce network security policies, firewall rules, and compliance standards.
Participate in network architecture planning and suggest optimizations or upgrades.
Administer Cisco Call Manager (CUCM) voice platform — voice administration only (endpoint configuration, firmware updates, issue troubleshooting).
Maintain and monitor APC UPS and PDU systems: track lifecycle, patch firmware, replace batteries, and plan proactive replacements to prevent outages.
Plan and validate power requirements (120/240 V single/three‑phase) and specify correct NEMA connectors and power cords (e.g., C13/C14).
Perform Wi‑Fi surveys and basic RF troubleshooting using Ekahau; optimize Meraki wireless deployments for coverage and performance.
Fabricate and tes

📌 Network Engineer (Bengaluru)
🏢 Holiday Inn Club Vacations
📍 Bengaluru