Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Business Analysis & Stakeholder Management
Serve as the primary liaison between business stakeholders, Data Analysts (DAs), Software Engineers (SEs), Quality Engineers (QEs), and other cross-functional teams to ensure alignment of business objectives and technology solutions
Facilitate requirement-gathering workshops, discovery sessions, and working meetings to drive clarity on complex business and technical problems
Analyze business processes, identify gaps,



and translate business needs into clear, detailed, and actionable system requirements, user stories, and functional specifications
Communicate project status, risks, dependencies, recommendations, and insights effectively to leadership and stakeholders
Build and maintain strong relationships across program teams to foster collaboration and ensure successful delivery outcomes
Solution Analysis & System Design
Consult with business users and technology teams to define, evaluate, and improve business processes and supporting information systems
Develop high-quality system solutions that align with business strategies, enterprise architecture standards, and operational requirements
Create and maintain functional designs, process flows, data mappings, system documentation, and business rules
Support the design of integrated technology solutions that work cohesively across applications and platforms while adhering to

📌 Senior Consultant Business Systems (Gurugram)
🏢 Optum India
📍 Gurugram