10 Aug
|
Sanjay Chemicals
|
Raipur
10 Aug
Sanjay Chemicals
Raipur
Tele Caller / Customer Support Executive (Full time | On-Site)? Location
Raipur, Chhattisgarh, India
? Company Description
Sanjay Chemicals is a leading paint manufacturer committed to delivering premium-quality paints, coatings, and surface protection solutions. Under its flagship brand Mr. Promise Paint, the company offers a comprehensive range of interior and exterior emulsions, primers, waterproofing products, textures, industrial coatings, and specialty finishes.
With advanced manufacturing facilities, strict quality control, and a strong focus on innovation, Sanjay Chemicals serves residential, commercial, industrial, and infrastructure projects across India. Our commitment to customer satisfaction, product excellence, and sustainable manufacturing has helped us build long-term relationships with dealers, distributors, contractors, architects, and end customers.
As we continue to expand, we are looking for a motivated and customer-focused Tele Caller / Customer Support Executive to join our team at our Raipur office.
Role Description
The Tele Caller / Customer Support Executive will be responsible for handling inbound and outbound customer calls, responding to product and service inquiries, following up with customers and dealers, assisting with order-related queries, and ensuring an excellent customer experience.
The ideal candidate should possess strong communication skills, a positive attitude, and the ability to build professional relationships with customers while maintaining company service standards.
This is a full-time, on-site position based in Raipur, Chhattisgarh.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries regarding products, pricing, availability, and services.
Follow up with dealers, distributors, and customers regarding orders and payments.
Resolve customer complaints and coordinate with internal departments for timely solutions.
Record customer interactions accurately in CRM o
📌 Call Center Customer Service Representative (Raipur)
🏢 Sanjay Chemicals
📍 Raipur