Job Title: Healthcare Navigator
Location
Bengaluru, Karnataka

Employment Type
Full time

About AssistHealth
AssistHealth is a healthcare navigation company dedicated to making healthcare simpler, more coordinated, and more accessible for individuals and families. Every member is assigned a dedicated Healthcare Navigator who acts as a single point of contact, coordinating appointments, diagnostics, hospital care, medical records, follow-ups, and family communication throughout the healthcare journey.
We work alongside doctors, hospitals, laboratories, and healthcare providers—we do not replace them. Our mission is to ensure every member receives timely, coordinated, and compassionate support.

Role Summary
As a Healthcare Navigator, you will be the primary point of contact for our members. You will coordinate their healthcare journey from start to finish, ensuring seamless communication between patients, families, doctors, hospitals, diagnostic centers, and other healthcare providers.
This role requires exceptional communication skills, empathy, organization, problem-solving,



and the ability to manage multiple healthcare cases efficiently.

Key Responsibilities
Member Care & Support
Build trusted relationships with assigned members and their families.
Understand each member's healthcare needs and priorities.
Provide continuous guidance throughout their healthcare journey.
Ensure members receive timely support and updates.
Healthcare Coordination
Schedule doctor appointments (online, clinic, and home visits).
Coordinate diagnostic tests and home sample collections.
Arrange hospital admissions and discharge support.
Coordinate ambulance services and emergency assistance when required.
Assist in organizing specialist consultations.
Medical Record Management
Collect and organize medical records.
Maintain updated digital health records.
Share reports securely with doctors and specialists.
Track pending reports and investigations.
Follow-Up Management
Ensure members atten

📌 Healthcare Navigator (Bengaluru)
🏢 AssistHealth
📍 Bengaluru