We are looking for a Senior Director, IP Service Operations. Will be responsible for managing and governing Patent and Trademark Renewals operations ensuring compliant execution, operational stability, and client delivery across high‑volume portfolios. The role is execution‑led and delivery‑critical, with a strong focus on technology‑enabled transformation, preventive controls, and predictable client outcomes
About You – experience, education, skills, and accomplishments
Bachelor’s Degree or equivalent professional experience.
10+ years of experience in people leadership and management roles.
Demonstrated experience leading complex, compliance‑sensitive, transaction‑heavy operations.
Experience within Intellectual Property operations – strongly preferred
Proven track record of leading technology‑enabled operational transformation at scale.
What will you be doing in this role?
Own end‑to‑end execution consistency, compliance, and adherence to defined operational processes and controls across IP Renewals.
Drive operational stability through preventive controls,



standardization, and automation, with transparent accountability for incident avoidance rather than reactive resolution.
Lead technology‑led transformation initiatives, including automation, system integration, workflow digitization, and reduction of manual dependencies.
Oversee high‑volume, high‑value financial transactions, ensuring zero‑defect delivery, financial accuracy, and prevention of revenue leakage.
Promote standardized ways of working across global teams, reducing dependency on individual judgment and local practices.
Serve as an operational partner to Senior Leadership by providing early risk signals, execution transparency, and data‑driven operational insight.
Own and evolve global operating models to support scale, complexity, and organizational change.
Define and govern operational KPIs and performance metrics, ensuring a single source of truth across systems and teams.
Champion Lean, Six Sigma, and c

📌 Senior Director, IP Service Operations (Noida)
🏢 Clarivate
📍 Noida