Duty Manager
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding current and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future,



Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you.
What you’ll do:
Core Responsibilities –
Availability - DM should have access to her/his cell phone to receive calls from the leadership team during the allocated shift and also monitor emails.
Escalation Ownership & Governance
Monitor the case end-to-end upon receiving escalation
Establish severity level, business impact, and SLA commitments immediately.
Cross-Functional Leadership
Engage ERT/TAC, Engineering, Supply Chain, PLM or any other required department in HPE.
Engage management (Theater leader, TAC management) if challenge in assigning resource or communication with customer or sales.
Executive Communication & Stakeholder Management
Provide clear, concise, and factual updates to the leadership team.
Set expectations

📌 Duty Manager (Bengaluru)
🏢 HPE
📍 Bengaluru