Career Category
Manufacturing
Job Description
The Director, Documentation, Knowledge Management and Automation is a key leader within the Amgen India Capability Center (AIN), accountable for establishing, scaling, integrating, and sustaining global documentation, content creation, knowledge management, and automation capabilities that support Amgen’s manufacturing network.
This role defines the vision, operating model, and multi-year roadmap for Documentation, Knowledge Management and Automation, translating Manufacturing Technology and Workforce Strategy (TWFS) objectives into scalable capabilities that improve documentation creation, quality, speed, consistency, compliance, knowledge transfer, automation, and operational effectiveness across the enterprise.
The Director serves as the primary integration point between AIN-based teams and Manufacturing stakeholders, ensuring capabilities are fully embedded into enterprise standards, governance processes, and ways of working. The role has enterprise-wide impact through accountability for service delivery, operational performance,



adoption, inspection readiness, capability maturity, and value realization across documentation, knowledge management, content development, automation, and operational support capabilities.
Roles and Responsibilities
Strategy & Roadmap
Define and lead the Documentation, Knowledge Management & Automation vision, operating model, and multi-year capability roadmap aligned with global Manufacturing priorities.
Translate Manufacturing TWFS objectives into scalable capabilities, governance models, workforce plans, automation strategies, and sustainable service delivery models.
Drive transformation of manufacturing documentation and content creation processes through standardization, digitization, automation, and AI-enabled capabilities.
Establish strategies that improve document quality, right-first-time performance, knowledge accessibility, training effectiveness, inspection readiness, and produc

📌 Director, Documentation, Knowledge Management, (Hyderabad)
🏢 AMGEN
📍 Hyderabad