As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.

Key Responsibilities




Financial Metrics & Reporting Support & deepen the analysis of core financial metrics including ARR, bookings, product performance, and retention. Bring efficiencies to core reporting and trending analysis via BI tooling, with an early focus on the accounting function. Bring data forward lens to how finance operates to ensure creation of sustainable processes that are AI compatible. Ensure consistent metric definitions and data integrity across financial reporting and executive dashboards. Enhance costing analysis across direct, semi-fixed, and variable cloud cost categories, accounting for the unique drivers and complexity of a multi-product portfolio.
Executive Reporting & BI Management Design, build, and maintain financial dashboards and reports within the company’s primary Business Intelligence (BI) platform (PowerBI). Ensure dashboards are reliable, up-to-date, and clearly communicate performance insights for Finance leadership and executive stakeholders. Serve

📌 Sr. Financial Operations Analyst (Hyderabad)
🏢 Cyara
📍 Hyderabad