Overview
About JAGGAERJAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,200+ global employees are obsessed with ensuring customers get full value from our products—ultimately enhancing and transforming their businesses.For more information, visit www.jaggaer.com
Senior UX ResearcherLocation: IndiaDepartment: User Experience and Product DesignReports To: VP, UX & Product Design
About the RoleJAGGAER is looking for an experienced Senior UX Researcher to champion the voice of the customer across our enterprise procurement platform. In this role, you will lead research initiatives that uncover user needs, validate product concepts, and generate actionable insights that influence product strategy and design decisions.
Working closely with Product Management, UX Design, Engineering,



Customer Success, and other cross-functional partners, you will help ensure our products are intuitive, efficient, and grounded in real customer needs.
This is a hands-on individual contributor role ideal for someone who enjoys solving complex enterprise UX challenges while helping build a mature research practice.
Principal Responsibilities
Plan and conduct end-to-end UX research across the product development lifecycle, from discovery through validation.
Execute qualitative and quantitative research including user interviews, usability testing, surveys, contextual inquiries, diary studies, and competitive analysis.
Partner with Product Managers and UX Designers to identify research opportunities, validate hypotheses, and reduce product risk.
Synthesize research findings into explicit, actionable insights that influence product strategy, feature prioritization, and design direction.
Devel

📌 Senior UX Researcher (Hyderabad)
🏢 JAGGAER
📍 Hyderabad