Career Area:
Human Resources
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Supports the business by executing HR customer service and higher complexity administrative duties.
Responsibilities
• Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
• Provides an excellent service experience when executing employee-facing processes.
• Develops expertise across HR operational process areas and supports the identification, assessment,
and implementation of continuous improvement opportunities.
• Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more productive approaches to performing business related activities.
Level Working Knowledge:
• Gathers data for use in the analysis of business processes.
• Illustrates problems, opportunities and methods for improving existing business processes.
• Suggests ways to reduce variation and/or waste in processes.
• Helps evaluate what factors should be addressed in the change program.
• Participates in requirements analysis for process changes.