Skill required: Quality Checks - Operational Audit & Compliance

Designation: Quality Assurance Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? "We are looking for a detail-driven and process-savvy Quality Assurance & Control Specialist to ensure operational excellence across all service lines, including customer support, escalation handling,



project support, and program maintenance. This role is responsible for monitoring performance, identifying deviations from quality standards, ensuring adherence to client SOPs, and driving continuous improvement in both delivery and process outcomes. As a Quality Assurance & Control Specialist, you will act as the gatekeeper of quality across the entire service lifecycle. You will review operational outputs, monitor processes, identify gaps or inefficiencies, and ensure that all activities meet predefined quality standards and client expectations. This role demands a solid understanding of workflows, exceptional attention to detail, and the ability to balance compliance with operational flexibility. Your work directly contributes to sustaining client trust and internal accountability. "

What are we looking for? "

? Experience ? 2–4 years in quality assurance, quality control, or service deliver

📌 Quality Assurance Specialist-Messaging (Hyderabad)
🏢 Accenture in India
📍 Hyderabad