Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The role is responsible for handling incidents (tickets)
and making Inbound/outbound calls for retailers contracted with the Client and their sales representatives and to Respond to finance-related inquiries from US retail and trade marketing customers. Resolve inquiries about contracts, payments, payment dates, products, promotions, discounting payments and adjustments among others. Manage incident tickets, ensuring accurate categorization and timely escalation to internal teams
What are we looking for? Technical Skills: Intermediate knowledge of Microsoft Office (Excel & Outlook). Experience: At least 3-5 years in an analyst or similar role, preferably in finance or trade payment processes. Experience to work in 3rd Party culture, improve processes to provide more effective results Soft Skills: Effective communication and interpersonal Skills, ability to work under pressure, and analytical thinking.
Roles and Responsibilities:
In this role you are required to do analysis and solving of lower-complexity problems
In this role you may have limited exposure with clie
📌 Financial Plan (Gurugram)
🏢 Accenture in India
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.