Marsh is seeking candidates for the following position based in the Pune office.

Senior Specialist - Claims Services (C2)

What can you expect:

Excellent exposure to complex & diverse claims handling.
Opportunity to enhance Claims knowledge and understanding & build on client management skills.
Experience and explore change initiatives as teams are undergoing migration
Exposure to people management.
As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
Within the first 30 days, we expect you to gain valuable understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the claim processing with limited support.

We will count on you to:

Client Service Management
Bordereau reconciliation, Claim investigation and preparation for submission to markets and recording same on system.




Submission of Claim Advices and Collections to the market. Monitoring responses from Carriers and XCS and follow up as necessary.
Liaison with TPAs, Carriers, XCS & Internal Stakeholders
Liaise with client to resolve all queries which may delay in paying funds on time.
Provide ideas and suggestions for improving working methods taking into account client and member experience, where appropriate implement and document to line manager for adoption across the business.
Provide support and technical expertise in delivering ad-hoc client requests.
Compliance, Regulatory and Procedural Responsibilities
Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
Appropriate usage of Marsh Speciality's systems to monitor, record and retain information
Demonstrate clear understanding of regulatory requirements
Proactively ensures compliance w

📌 Senior Analyst (Pune)
🏢 Marsh Risk
📍 Pune