Who are we?
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
Key Responsibilities – Product Release Communications & Change Specialist
Own the major and minor release communications calendar, including patches and minor releases, ensuring timely, accurate, and coordinated delivery across products.
Produce transparent, customer‑facing communications, including:
Release notes
Change advisories
Operational notices
“What changed and why it matters” summaries focused on impact and customer action.
Lead change management execution for releases, ensuring changes are reflected at the point of implementation in the Product Knowledge Center, fully aligned with release timing.
Create and publish patch release notes, including fixed issues, known issues, deployment notes, dependencies,



and risk/impact assessments.
Run the end‑to‑end release communications workflow: intake → drafting → cross‑functional reviews → approvals → publication.
Partner closely with Engineering, QA, Product, Support, and Operations to validate technical accuracy, customer impact, and readiness.
Ensure all release communications clearly articulate impact, required actions, mitigations, and known risks, reducing customer confusion and support escalations.
Maintain and continuously improve release communication templates, style guides, and content standards to ensure consistency and scalability.
Manage the publishing cadence for release notes (e.g., weekly patches, hotfixes, minor releases) and ensure on‑time, high‑quality delivery.
Ensure all release artifacts are properly stored, versioned, and searchable across knowledge platforms (e.g., SharePoint, Confluence, Salesforce Knowledge).
Coordinate customer

📌 Product Release Change (Pune)
🏢 Finastra
📍 Pune