Role Overview

This role serves as the primary point of contact between senior management and the rest of the organization resolving escalations, keeping branch offices running smoothly, managing key vendor relationships, and supporting leadership on cross-functional projects.

Key ResponsibilitiesManagement Liaison & Escalations

- Serve as the point of contact between senior management and the rest of the company
- Address escalated customer issues, vendor issues, and issues raised by branch offices
- Support management with ongoing projects as needed

Branch Operations
- Ensure all branch offices are equipped with everything required to function properly
- Manage staff attendance across the organization

Vendor Management
- Manage vendor relationships for vehicles (fleet/transport partners)




- Manage vendor relationships for labour (loading, handling, and related contractors)

Customer Relationships
- Communicate directly with critical customers and maintain those relationships
- RequirementsExcellent written and oral communication skills, with the ability to represent and communicate on behalf of senior executives
- Fluency in English, Hindi, and Marathi
- Solid organizational skills, with the ability to handle multiple branches, vendors, and escalations at once
- Discretion and sound judgment, given close proximity to senior management and sensitive issues

📌 Senior Administration Manager (Pune)
🏢 Kalayatan Logistics
📍 Pune