DBS Bank has been present in India for 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorporated subsidiary of a leading global bank. As a trusted partner, DBS provides a range of banking services for large, medium, and small enterprises and individual consumers in India, focusing on a seamless customer experience that helps them ‘Live more, Bank less’. In November 2020, Lakshmi Vilas Bank was merged with DBS Bank India Limited. DBS Bank India is now present in ~350 locations in 19 Indian states.
Position Title
Branch Relationship Manager - Growth
Department
CBG - NDS
Rank
Officer/Senior Officer/Analyst
Reports To
Branch Manager
Job Purpose
To deliver exceptional volume and revenue performance with a primary focus on acquiring current-to-bank (NTB) DBS clients having an AUM ≥ INR 1 million through a “need-based approach,” while also engaging and growing existing clients.
To drive sustained acquisition momentum through active sourcing,



local market penetration, and network building, and ensure client coverage and product penetration via cross-sell and up-sell of DBS products and services.
To manage & maintain the highest customer satisfaction and service levels through proactive client engagement & relationship management, coordinating internally with DBS Service, Distribution, and Product teams.
Key Accountabilities
Primary ownership of NTB acquisition: Consistently acquire and upgrade quality clients in the branch catchment with a strong focus on sourcing new affluent clients into the Treasures segment.
Build and execute a robust acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate and community engagement.
Engage with existing customers to deepen the wallet share through retention and growth of AUM.
Accountable for achieving monthly & annual volume and revenue objective, as agreed.
Ensure

📌 Officer, Branch Relationship Manager, Growth, Consumer Banking Group (Thane)
🏢 DBS Bank
📍 Thane