Skill required: Compensation & Benefits - Compensation Program Design

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? This role is responsible for the results of the Service Line activities to both Accenture and Client.



The role ensures all contractually agreed SLA and process steps are followed by team members with accuracy. It is accountable for ongoing management of effective client service relationships within the service line and involves developing new approaches and processes. The role interfaces with other team leads, management, and client staff to ensure good working relationships and provides scalable HR Operation services. The role also involves managing a team or multiple teams, including performance evaluation, coaching, and mentoring of team members, and demonstrating the highest level of leadership and integrity.

Act as a subject matter expert for the unit.
Accountable for the delivery of contracted services within the assigned service line.
Understand and improve existing metrics in the process.
Manage the deal budget effectively.
Participate in the establishment and development of operations.
Ensure delivery of non-commercial aspects of the outsourcing agreement.
Initiate, de

📌 Delivery Operations Associate Manager (Mumbai)
🏢 Accenture in India
📍 Mumbai