Where Ambition Meets Innovation

At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.

Join us as we create something extraordinary together.

Job Overview
The Operations Manager leads and develops a team responsible for complex cash management, estate, death, divorce, and other time‑sensitive account transactions. This role is accountable for end‑to‑end execution from intake through resolution, ensuring service excellence, risk controls, and adherence to regulatory, policy, and procedural standards. The manager partners closely with advisors and cross‑functional stakeholders to deliver consistent outcomes, identify trends and root causes,



and drive continuous improvement across people, process, and technology.
Responsibilities
Lead, coach, and develop a team handling complex case management requests related to cash management, estate, and account servicing inquiries
Oversee daily workflows for transactions including wires, ACH, checks, journals, deposits, distributions, and estate‑related claims to ensure accuracy, timeliness, and service‑level performance
Ensure all transactions, documentation, and approvals meet regulatory, policy, and procedural standards; interpret changes and translate them into operating procedures and training
Serve as the escalation point for advisors, clients, and internal partners; ensure explicit, accurate communication and timely resolution of high‑impact issues
Monitor and improve quality by managing Not‑In‑Good‑Order (NIGO) trends, exceptions, reconciliations, and defect drivers; implement corrective actions to prevent repeat errors
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📌 Manager, Cash Management Operations (Hyderabad)
🏢 GCC India
📍 Hyderabad