Are you looking to join our set?

If so we have an exciting opportunity to sharpen your skills and become a Post Office Manager working 37.5 hours per week.

WHAT WILL THIS ROLE INVOLVE?

As a Post Office Manager you will be responsible for a solid team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages and counter discrepancies will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards, compliance and conformance.

WHAT WILL YOU BE RESPONSIBLE FOR?

Be an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Take full accountability and responsibility for every aspect of your Branch
Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty




Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
Create a great working environment for your team, leading by example and motivating your colleagues to drive sales, profitability and achieve agreed objectives
Encourage and recognise outstanding team and individual performance to maintain and improve team motivation and store morale.
Ensure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where required
Manage and minimise all controllable costs efficiently and within planned budgets
Build strong relationships with store peers, the Ryman Retail Support Center, and all p

📌 Post Office Manager (Bhopal)
🏢 Ryman
📍 Bhopal