A Day in Your Life at MKS:
As a ServiceNow Technical Architect at MKS, you will provide end-to-end technical architecture leadership for the ServiceNow platform, partnering closely with ITSM, Global Support Operations, Cybersecurity, Enterprise Architecture, and cross-functional business teams.
You will be responsible for defining scalable architecture, technical standards, and integration strategies, ensuring that the platform supports enterprise needs with high performance, stability, and maintainability.
In this role, you will guide development teams, review solution designs, and ensure adherence to best practices and governance frameworks while enabling innovation through automation and digital workflows.
You will report to the Sr. Manager, Solution Engineering .

You Will Make an Impact By:
Leading the technical architecture and design of the ServiceNow platform, ensuring scalability, performance, and alignment with enterprise architecture.
Defining and enforcing technical standards, design patterns, and development best practices across all ServiceNow implementations.




Designing robust integration architectures with SAP, RPA platforms, security tools, and other enterprise systems using REST, Integration Hub, and MID Server.
Reviewing and approving solution designs, scripts, and configurations, ensuring optimal use of low-code capabilities with minimal customization.
Providing hands-on guidance on:
Business Rules
Script Includes
Flow Designer
Integration patterns
Establishing and governing deployment and release strategies, including update sets, application repository, CI/CD pipelines, and rollback mechanisms.
Leading CMDB architecture and data strategy, ensuring accurate Configuration Item (CI) modeling, relationships, and support for impact analysis.
Driving performance optimization by identifying bottlenecks, improving system efficiency, and ensuring platform scalability.
Ensuring security, compliance, and access control standards (roles, ACLs, data protecti

📌 ServiceNow Architect (Gurugram)
🏢 MKS Instruments
📍 Gurugram