Job Requirements
Job Title: Business Analyst - UPI

Department: Information Technology

Location: Navi Mumbai – Airoli

Job Summary - The UPI/IMPS Business Analyst will be responsible for end‑to‑end analysis, design, and delivery support for retail payments solutions (UPI, IMPS) across banking channels and switches. The role involves working closely with business, NPCI, operations, technology, and external vendors to translate regulatory and scheme changes into robust, scalable payment application features.
Key Responsibilities:
· Gather, analyse, and document business requirements for UPI/IMPS and related payment products across mobile, internet, branch, and API channels.
· Review user stories, and use cases capturing end‑to‑end flows: payer/payee journey, switching, NPCI messages, reconciliation, chargeback, and dispute processes.
· Map and optimize current vs. target processes (AS‑IS/TO‑BE), including exception handling, timeouts, and reversals for UPI/IMPS transactions.
· Work with solution and enterprise architects to align designs with core banking, CBS,



reconciliation, and Risk and other interfaces.
· Act as the subject matter expert (SME) for UPI and IMPS, covering PSP/TPAP models, handle/VPA, collect/pay, mandate flows, and NPCI procedural circulars.
· Interpret NPCI specs, circulars, and regulatory guidelines, and convert them into explicit business and system impacts (new message fields, limits, risk rules, compliance timelines).
· Understand and explain ISO 8583/ISO 20022 message structures for UPI/IMPS, including field usage and mapping to internal data models.
· Work with product owners, operations, risk, compliance, and technology teams to prioritise backlog and define MVP scope for UPI/IMPS initiatives.
· Liaise with NPCI, Payment switches, gateways, and third‑party vendors for clarifications, change requests, RFP/RFI evaluations, and solution walkthroughs.
· Conduct requirement workshops, demos, and walkthroughs for internal stakeholders, senior manage

📌 Business Analyst (Navi Mumbai)
🏢 IDFC FIRST Bank
📍 Navi Mumbai