About the Chance
Job Type: Permanent
Application Deadline: 16 August 2026
Job Description
Title Intelligent Automation Support Specialist
Department Enterprise Process
Location India (Gurgaon)
Reports To Intelligent Automation Support Manager
Level Application Support - 3
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Enterprise Process team and feel like you’re part of something bigger.
About Enterprise Process
Enterprise Process provides ground breaking solutions to deliver sustainable business value. By powerfully combining both the human and digital workforce, Enterprise Process places itself in a leading position to respond and adapt in a continuously evolving ecosystem to achieve Fidelity’s strategic goals, deliver best in class service to our clients, and provide exciting growth opportunities for our employees.
Enterprise Process comprises of:
Delivery Enablement supports delivery by building capability,



providing business process support, ensuring tools and methodologies remain up-to-date with industry technology developments and delivering the ongoing control framework for our new process orchestration, automation and digitisation solutions
Delivery achieves leading edge process improvement and manage orchestration, automation platforms, ensuring change is sustained by equipping the business with the right skills, tools and techniques
About the role
As part of the Enterprise Process team, the Intelligent Automation Support Specialist will play a key role in advancing Fidelity’s enterprise-wide business process agenda and embedding innovation across the organisation. This role ensures consistent standards and practices are maintained to maximise business value and deliver high‑quality process outcomes.
In this production support capacity, you will be responsible for the smooth and reliable operatio

📌 Intelligent Automation Support Specialist (Gurugram)
🏢 Fidelity International
📍 Gurugram