Position Summary...
What you'll do...
About the Team:
The Global CRM (GCRM) team is the backbone of the Marketplace ecosystem. We are responsible for architecting and scaling the global platform that powers the end-to-end seller journey. Our mission is to build seamless, high-performance systems that manage:
Global Onboarding & Sales Funnels: Engineering robust pipelines to bring millions of diverse sellers onto our marketplace with minimal friction.
Intelligent Activation Flows: Building automated, data-driven workflows that accelerate seller time-to-market and drive early-stage success.
Full-Lifecycle Program Management: Designing complex tools and services that allow for the sophisticated management of seller programs at a massive global scale.
As part of GCRM, you will tackle distributed systems challenges, optimize global integrations, and define the architectural standards—specifically within the Salesforce ecosystem—that empower our marketplace to thrive internationally
What you'll do
Design, build,



and deploy scalable Salesforce-centric solutions that support millions of Marketplace sellers while laying the groundwork for Agentforce and AI systems.
Partner with engineering and AI/ML teams to ensure Salesforce data services are discoverable and consumable by next-gen AI agents and LLM-based systems.
Collaborate across teams to contribute to a "data-first, agent-aware" architecture, fostering innovation around intelligent automation and CRM-led workflows.
Engage with Product Management to prioritize CRM data products that drive autonomous decision-making and context-rich seller recommendations.
Build features enabling seamless integration between Salesforce (structured/unstructured data) and downstream AI agents for faster insights.
Deploy and monitor Salesforce-integrated products with an emphasis on agent observability, telemetry, and auditability.
Develop best-in-class data health monitoring and context enrichment processes to ensure CRM data used by agents

📌 (IND) STAFF, SOFTWARE ENGINEER (Bengaluru)
🏢 Walmart
📍 Bengaluru