CAREER CATEGORY

Sales & Marketing Operations

JOB DESCRIPTION

Role: Sr. Associate – Admin, Content Authoring Platform

Job Description

Job Description

Role: Sr. Associate – Admin, Content Authoring Platform

Position Overview

The Sr. Associate, Admin – Content Authoring Platform supports the daily
administration and operational reliability of enterprise content authoring and
automation platforms used across Amgen’s global content supply chain. This role
enables self‑service content creation by marketers through well‑configured
platforms, reusable templates, and secure, governed workflows.

The role focuses on platform administration, template management, workflow
operations, and issue resolution to ensure content authoring tools run smoothly
and in alignment with operational and governance standards. The Sr. Associate
partners closely with onshore business owners, content capabilities teams,
creative operations, and IT to maintain configurations, support testing and
documentation, and escalate items requiring technical development.

Key Responsibilities





Platform Administration Support

* Complete and maintain platform configurations for content authoring and
automation tools, including user provisioning, permission management,
template setup, and system settings updates.

* Maintain content authoring templates and configuration‑controlled components
(automation rules, asset structures, metadata defaults, and platform
settings) to ensure accuracy, compliance, and operational consistency.

* Coordinate configuration releases, including change documentation, deployment
readiness, rollback planning, and post-release validation.

* Support UAT for platform updates and enheancements by executing test scripts,
validating configuration behavior, documenting outcomes, and coordinating
handoffs to IT or technical teams when development changes are required.

Self-Service Enablement & Template Management

* Maintain reusable templates and configurable components that ena

📌 Content Platform Administrator (Hyderabad)
🏢 AMGEN
📍 Hyderabad