Project Role : Program/Project Management Lead

Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.

Must have skills : Cloud Based Service Management Process Design

Good to have skills : NA

Minimum 15 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Job Title: Senior Manager – Modern Workplace, Automation & Digital Collaboration

Function: Digital Workplace / End User Computing / Cloud & Automation Operations

Role Summary

We are seeking a Senior Manager to lead the end-to-end delivery, transformation, and operations of our Contemporary Workplace environment. This role will drive a secure, automated, and AI-enabled digital workplace by integrating endpoint management, communication and collaboration platforms, cloud services, DevOps practices, and ITSM frameworks to deliver a seamless and future-ready employee experience.





The ideal candidate will combine strategic leadership with strong technical depth to modernize workplace services, enable automation-led operations, and embed CI/CD-driven engineering practices across workplace technologies.

Key Responsibilities

Lead implementation and steady-state operations of Modern Workplace platforms including Endpoint Management, Identity, Virtual Desktop, Application Delivery, and Digital Experience Monitoring.

Own Communication & Collaboration ecosystem (e.g., Microsoft 365 services such as Teams, Exchange Online, SharePoint, OneDrive) ensuring availability, governance, and adoption.

Drive automation using Azure Automation, Logic Apps, Function Apps, PowerShell, and API integrations to enable self-healing and zero-touch operations.

Introduce AI/ML and analytics-driven approaches to proactively detect issues and enhance digital employee experience via DEX Tools (Nexthink).

Establis

📌 Program/Project Management Lead (Gurugram)
🏢 Accenture in India
📍 Gurugram