Skill required: Next Generation Customer Operations - Customer Service Technology

Designation: Business Advisory New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? We are looking for talented individuals in order to shape and contribute to the success of our recent Engagement Centre.



As a customer service Agent your primary role will be to assist our consumers/customers with complaint handling, order and return processing, inbound calls, website registration inquiries and general questions or concerns regarding our products to trade and marketing team. Client is constantly evolving; there is potential to grow with us in the engagement centre or to other areas of the company.

What are we looking for?

ESSENTIAL Considering that the position will cover multimedia / multichannel support, like customer service, customer contact and technical support, or trade marketing activities, the following experience and skills are required: Experience Required
Inbound and Outbound customer service experience
Experience working under pressure Roles and Responsibilities: market friendly. Please prioritise the most critical accountabilities and reflect them within the first 8 points)
Handle support/service escalations to/from clients
Transfer calls to the

📌 Business Advisory New Associate-Voice (Gurugram)
🏢 Accenture in India
📍 Gurugram