Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Network Infrastructures

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

We are looking for an experienced DDI Engineer with robust expertise in DNS, DHCP, and IP Address Management (DDI) platforms, specifically Men & Mice Micetro and Infoblox. The candidate will be responsible for design, implementation, administration, troubleshooting, automation, and operational support of enterprise DDI infrastructure across on-premises and cloud environments. The role requires deep understanding of enterprise DNS architecture, IPAM management, DNS security, DNS delegation, GSLB concepts, and integration with network/security platforms.

Roles & Responsibilities:

Manage and administer enterprise DDI infrastructure using Micetro and Infoblox.





Configure and maintain authoritative, Recursive DNS, DHCP services and IPAM solutions

Handle DNS zone creation, delegation, forward/reverse lookup zones configurations.

Perform onboarding and migration of DNS zones between legacy and DDI platforms.

Configure and troubleshoot DNS forwarding, Conditional forwarding, Split-horizon DNS, Anycast DNS concepts.

Implement DHCP scopes, reservations, failover, and lease management.

Manage IP address allocation, subnet planning, and IP utilization reporting.

Monitor DNS/DHCP health, availability, and performance.

Troubleshoot DNS resolution, replication, latency, and delegation issues.

Support automation.

Participate in incident management, root cause analysis (RCA), and change management activities.

Create operational documentation, SOPs, and knowledge articles.

Collaborate with security, network, and project teams for DNS requirements.

Professional & Technical Skills:

📌 Application Support Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad