Provides operational and program management support for the client visit lifecycle, ensuring seamless planning, coordination, execution, and follow-through across all engagements.
Key Responsibilities
Visit Coordination
Manage visit intake, scheduling, tracking, and workflow coordination
Support execution of the end-to-end visit process from request through completion
Coordinate stakeholders across account, business, and operational teams
Program Operations
Maintain visit dashboards, trackers, and reporting
Monitor milestones, timelines, and deliverables
Ensure adherence to established processes and quality standards
Logistics & Communications
Coordinate meeting schedules, logistics, communications, and documentation
Prepare visit materials and support engagement readiness activities
Manage post-visit documentation and action tracking
Continuous Improvement
Support maintenance of playbooks, templates, and knowledge repositories
Identify opportunities to simplify processes and improve efficiency
Qualifications
Robust organizational and project coordination skills
Experience supporting programs, events, client engagements, or operations
Excellent communication and stakeholder management capabilities
High attention to detail and ability to manage competing priorities
Success Metrics
Timely and accurate execution of visit processes
Quality of reporting and program administration
Stakeholder satisfaction
Compliance with operational standards and service levels
📌 Journeys Program Support (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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