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What would you do? "Process tickets from tool for spare parts deliveries, ensuring timely communication of Estimated Time of Arrival (ETA) to final customers via the ticketing tool
ETA Coordination:
Work with logistics and expediting teams to collect accurate delivery timelines and relay updates to customers promptly.
VOR (Vehicle Off Road) Management: Prioritize VOR cases, ensuring urgent handling of parts to minimize vehicle downtime, with regular updates on internal systems.
Parts Allocation: Manage the allocation of spare parts from warehouses, coordinating with inventory teams to dispatch parts from optimal locations.
Issue Resolution & Reporting: Address supply chain delays, maintain accurate records of delivery status, and provide timely updates to both customers and internal teams Liaising with customers, suppliers, and distributors.
Work closely with client and address risks/queries independently.
Generate client required reports and agreed frequencies.
Work closely with leads to understand their supply chain goals. To align business requirements with systems and process solutions that ensure overall objectives are met.
📌 Business Advisory Associate (Navi Mumbai)
🏢 Accenture in India
📍 Navi Mumbai
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