Skill required: Workforce Data Admin - HR Service Delivery

Designation: HR Service Delivery Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? This role involves a deeper understanding of the Employee & Org Data Mgmt Process and leveraging expertise to solve specific problems pertaining to Workforce Management.



The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, engaging team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.

Delivery & Client management: Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, manage service issues and escalations, and develop and maintain excellent relationships with internal and external clients.
Subject Matter Expertise / Training / Updates / Quality / Documentation: Acquire in-depth knowledge of Employee & Org data Mgmt Processes, communic

📌 HR Service Delivery Senior Analyst (Mumbai)
🏢 Accenture in India
📍 Mumbai