10 Aug
|
Accenture in India
|
Bengaluru
10 Aug
Accenture in India
Bengaluru
GN - SONG - C&S; - Commerce AI - Manager | CGRT
Job Title: GN - SONG - C&S; - Commerce AI - Manager | CGRT
Management Level: 07 / Manager
Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai
Must Have Skills: Digital Transformation, Consumer Goods & Retail Industry Experience, Digital Commerce Strategy, Workstream & Team Leadership, Exposure to Agentic Commerce
Good to Have Skills: AI-driven Customer Experience, Digital Platform Integration, API-based Ecosystems, Data & AI Readiness
Experience: Minimum 7+ years of experience is required
Educational Qualification: MBA/PGDM from Tier 1 or Tier 2 institution
Job Summary
In this role, you will lead the design and delivery of agentic commerce transformation initiatives for Consumer Goods and Retail clients — helping organizations adapt to a current model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems are redefining how products are discovered, evaluated, and purchased. As customer journeys evolve beyond traditional digital channels,
you will play a key role in translating emerging agentic commerce concepts into practical strategies and executable solutions. Working across strategy, digital experience, content, platform integration, and data teams, you will help clients improve how their products perform across digital channels, AI interfaces, and partner ecosystems — while ensuring readiness for the next generation of agent-mediated commerce interactions.
Areas of Work
Digital and Agentic Commerce (Consumer Goods, Retail & Travel)
Roles & Responsibilities
As part of these, you will drive and lead the following:
Agentic commerce strategy and execution: Define how Consumer Goods and Retail products and brands should be structured and positioned for AI-driven discovery and agent-assisted decision-making — translating emerging agentic commerce trends into practical use cases and implementation roadmaps that clients can act on.
Digital commerce and discove
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