Skill required: Network Operations - Problem Management

Designation: Network & Svcs Operation Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

About Accenture

Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? To assist in the Assurance of technical services, solutions and support to the networks, infrastructure, applications,



products and services supplied and operated by client Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for?

Excellent problems solving of moderate complexity and good knowledge on the OSI 7 Layers.
Maintaining stakeholder relationships and some experience in a specialist field of IP, Transmission, Cloud, Security etc.
Experience of first line maintenance and alarm monitoring for network devices such as Cisco, Juniper and Foundry devices.
Good Hands On Experience of technologies and protocols such as Ethernet, MPLS, ADSL, SDH, VoIP and layer 3 protocols such as TCP/IP, BGP, OSPF.
Good understanding of incident and jeopardy management to work with relevant teams during Major outages for restoration and provide updates to customers appropriately and regularly.

📌 Network & Svcs Operation Specialist (Navi Mumbai)
🏢 Accenture in India
📍 Navi Mumbai