Skill required: Network Billing Operations - Problem Management

Designation: Network & Svcs Operation Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Responsible for Bill Cycle checks by performing pre-bill run validations, Performa sample post bill run validations, generation and printing of Alt Media, ebill, etc.



and loading of PDF invoices to the customer portal (Applicable to UB, GBP, DCS, Oracle, IES, and IBS-CLA & Canada bill cycles). Tools Development - Tooling/Requirements/ Work center balancing Analytics - Tech/Reporting Complex Billing Project Management - Escalation from front line to resolve complex billing issues Analyze and determine resolution actions of recurring billing issues Perform pre-bill validations and share anomalies with billing operations team Perform internal and external audits at periodic intervals & ensure adequate controls are in place for the observations identified. Analyze data as inputs to leadership presentations Determine and trigger required actions/coordinate with dispute agents for resolutions Perform bill verification and review as required Perform inquiries, receive calls from customers, sales account managers in regards to disputes, and electronic disputes for categories including US billing (i.

📌 Network & Svcs Operation Analyst (Navi Mumbai)
🏢 Accenture in India
📍 Navi Mumbai