ACN I&P; GN - SONG - Commerce - Retail Commerce - Manager

Job Title – Retail Commerce - Manager

Management Level: 07- Manager

Location: Mumbai, Bangalore, Gurugram, Hyderabad, Chennai, Pune

The Practice – A Brief Sketch

The Industry and Processes Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their commerce, marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Commerce, Sales and Service. These services help our clients become living businesses by optimizing their retail commerce strategy, thereby driving revenue enhancement, customer satisfaction, cost optimization and impacting business metrics in a positive manner.

Job Summary

As a Retail Commerce Senior Manager, you will lead strategic retail commerce engagements for clients. The role requires a solid blend of domain expertise, consulting leadership, retail value chain understanding, stakeholder management,



and business development capabilities to shape and deliver scalable, future-ready retail commerce solutions.

Roles And Responsibilities

Lead end-to-end retail growth and transformation programs, including strategy definition, capability assessment, process transformation, capability roadmap development, and implementation planning aligned with client business objectives across store and digital channels.
Manage client projects spanning customer experience, e-commerce, omnichannel, pricing, promotions, assortment, and operating model transformation initiatives.
Drive workstreams spanning business process design, requirements translation, and solutioning for core retail functions.
Act as a trusted advisor to senior client stakeholders and C-level executives, providing expert guidance on retail commerce best practices, industry trends, store and omnichannel platform capabilities, and operating model evolution.
Lead the development of assets, bu

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🏢 Accenture in India
📍 Gurugram