Skill required: Case Management - Workday Talent Management

Designation: HR Service Delivery Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? This Role involves deeper understanding of the Leave of Absence expertise to administer absence on Workday. Train & develop Team s Functional knowledge, General Support to Client employees and communication.





What are we looking for? Qualification: Bachelor’s degree (Any discipline) Essentials :

3+ Years LOA process experience with similar background Desirable :
HR Domain certification Certification would be a plus
Successfactors Experience is a plus
Exposure to BPO industry Skills:
Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels
Solid customer orientation - high level of responsiveness to urgent requests or troubleshooting.
Resilience and ability to work under pressure
Good organizational, prioritization and multi-tasking skills to deliver to deadlines
Analytical and problem-solving skills.
Demonstrate high levels of confidentiality
Attention to detail & quality driven – in communications and all system transactions
Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
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📌 HR Service Delivery Analyst (Bengaluru)
🏢 Accenture in India
📍 Bengaluru