As a Senior Analyst, the role involves close collaboration with Transport Operations Vendors, Business Projects, engagement with internal teams, such as SMT, GP&S;, and EHS based on operational needs. This cooperative approach ensures that all stakeholders are aligned and operational requirements are met efficiently.
A key responsibility is to continually monitor operations to ensure the achievement of Service Level Agreements (SLA) and operational efficiency. This includes overseeing supplier performance through systematic monitoring and evaluation processes.
Maintaining client governance standards and adhering to audit requirements are essential aspects of the role. Additionally, regular monitoring of team performance is necessary to foster accountability and ensure that organizational objectives are consistently met.
Roles & Responsibilities:
Transport Management
Oversee and evaluate all aspects of transport operations across the assigned city involving managing cab and escort utilization, monitoring occupancy rates, and determining the appropriate fleet mix to meet operational needs. Collaboration with key stakeholders, including service management teams, business groups, and suppliers to fulfill all operational requirements. Conducting random quality assurance checks & audits helps ensure that service standards are consistently met. Formulation and implementation of strategies that align with transport functions, by revising existing processes or introducing innovations to ensure strict compliance with all statutory regulations, company policies, and audit requirements. The role is accountable for all transport-related functions, ensuring strict adherence to operational and compliance processes.
Supplier Management
Track and evaluate supplier performance through monthly operational reviews, as outlined in the governance scorecard, also inc
📌 Workplace Service delivery Sr Analyst (Pune)
🏢 Accenture in India
📍 Pune
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