Job Summary :
We are seeking an experienced SAP IS-U FICA Support Consultant to manage, support, and enhance SAP IS-U FICA applications within the Utilities domain. The ideal candidate should possess solid functional and technical expertise in SAP IS-U FICA, incident resolution, configuration, and ABAP enhancements while ensuring stable business operations and financial reconciliation.
Key Responsibilities :
- Provide production support and maintenance for SAP IS-U FICA applications.
- Manage key FICA processes including Business Partner (BP), Contract Account (CA), Payment Lots, Returns, Dunning, Interest & Charges, Write-offs, Correspondence, Payment Mediums, Mass Activities, and Reconciliation.
- Analyze and resolve production incidents, perform root cause analysis (RCA), and implement preventive solutions.
- Maintain the Known Error Database (KEDB) and improve support processes.
- Implement configuration changes through SPRO and support minor ABAP developments such as BAdIs, User Exits, Forms, and Reports.
- Monitor batch jobs and ensure smooth execution of month-end and year-end business processes.
- Perform financial reconciliation between FI-CA, FI/GL, and sub-ledgers.
- Collaborate with functional teams, technical teams, and external stakeholders to deliver effective solutions.
- Prepare technical documentation and provide operational support during critical business cycles.
- Participate in on-call support and ensure timely issue resolution within SLA commitments.
Technical Skills :
- SAP IS-U FICA, SAP Enterprise Portal (EP), SAP Business Technology Platform (BTP), SAP ABAP, SAP FI-CA Configuration, SPRO Configuration, Business Partner (BP), Contract Account (CA), Payment Lots, Dunning, Interest & Charges, Write-offs, Correspondence, Payment Mediums, Mass Activities, Financial Reconciliation, Batch Job Monitoring, Root Cause Analysis (RCA), Incident Management.
Preferred Skills :
- Solid experience in the Utilities industry.
- SAP Certification in SAP Financials (FI-CA) or SAP S/4HANA.
- Experience with Device Master Data and related configuration.
- Knowledge of SAP Enterprise Portal administration.
- Strong communication and stakeholder management skills.
Candidate Preference :
- Candidates from Kolkata, Jharkhand, Bihar, and Odisha are preferred.
- Must be proficient in Bengali, Hindi, and English.
- Should be willing to participate in an on-call support model.
Work Location : Kolkata (Only Kolkata-based candidates will be considered).
📌 SAP IS-U FICA Support Consultant (India)
🏢 SYSMIND
📍 India