for SAP Manager

- Do &
- Implement configuration of SAP FICO, SD, MM, PP, DMS &
- WM modules as per business needs & adhering to the Change Management Principles &
- Rules.

- Provide prompt support to Business SAP queries & issues resolution.

- Provide SAP related inputs for new Business Processes. Apprise business of new features available in latest versions & current products with potential to benefit the Business.

- Provide on-the-job training to users & prepare user-manuals.

- Work closely with Support Partner for new development/configuration & issue resolutions requiring niche SAP Module consulting skills.

- Work closely with IT-Infra Networking team for SSL Certificates update, Networking issues pertaining to SAP &

- Optimization of Legacy systems.

- Develop & implement reports, validations, program corrections in system as per business requirement and adhering to the Change Management Principles &

- Rules.

- Monitor SAP for Me regularly for patch upgrades, kernel upgrades, Server Uplifts.



Raise appropriate service requests with SAP & co-ordinate with Business Function Heads for system downtimes.

- Raise case incidents with SAP for product related critical issues.

- Monitor FUE consumption.

- Ensure Audit readiness & provide required data dumps & reports to Auditors.

- Implement mitigation measures for adverse audit findings & preventive measures for their reoccurrence.

KRAs for SAP Manager

- Implementation of new SAP modules, Projects & streamline business processes which would benefit business in terms of improving productivity, capturing structured data for analysis & control, ensure regulatory compliance and reducing costs.

- Implementation of checks & controls for data governance &
- Audit control points.

- Ensure minimum to no downtime for business because of SAP application or server issues and during patch and kernel upgrades.

- Development of Reports & programs for automation that would reduce user manual data entry & improve overall productivity.

📌 SAP Manager (Mumbai)
🏢 Western Refrigeration
📍 Mumbai