Company Description UNext Learning is dedicated to making higher education affordable and accessible to a wide range of learners. The company offers a full-stack technology platform that enables universities and colleges to deliver online courses and degree programs. These programs focus on re-skilling, up-skilling, and workforce development for individuals seeking career advancement. UNext Learning partners with academic institutions to drive tangible outcomes for learners and aims to be a lifelong learning companion. Its mission is to help learners unlock their full potential without limitations related to cost or location.
Role Description The Sales Counselor - Edtech professional is a full time, on-site role based in the Greater Bengaluru Area. This role involves engaging with prospective learners to understand their educational and career goals and advising them on suitable online programs offered through UNext Learning’s university partners. The Sales Counselor will handle inbound and outbound inquiries, conduct consultations via phone, email, and in-person meetings,
and guide learners through the enrollment process. Daily responsibilities include maintaining accurate records in the CRM system, following up on leads, achieving sales targets, and ensuring a high level of learner satisfaction. The role also requires close collaboration with internal teams to provide feedback on learner needs and improve the overall counseling experience.
Qualifications
Strong communication skills, including the ability to explain program details clearly and build trust with diverse learners.
Customer service and customer satisfaction abilities to support learners throughout their decision-making and enrollment journey.
Sales skills, including lead conversion, negotiation, and meeting or exceeding defined targets.
Organization skills to manage multiple leads, maintain accurate records, and prioritize daily tasks effectively.
Prior experience in sales, counseling, or education t