Job Title - Commerce Business Architect - Sr. Manager - ACS Song

Management Level:

Location: Kochi

Must have skills: Digital Commerce Models (B2B/B2C),

Good to have skills: Composable Commerce principles (MACH, API-first, microservices, headless), Cloud Platforms & DevOps

Experience: 15+ years of experience is required

Educational Qualification: Graduation (Accurate educational details should capture)

Job Summary

The Functional Commerce Architect acts as the strategic bridge between business objectives and technology execution for digital commerce initiatives. This role is responsible for designing, advising, and delivering scalable, cutting-edge, and integrated commerce solutions—primarily in B2B, B2C and omnichannel environments. The architect works at the intersection of business strategy, digital experience, data, and technology, translating commercial objectives into actionable operating models, roadmaps, and solution designs.

Roles And Responsibilities

Advise clients on commerce strategy and transformation,



covering B2B and B2C use cases ensuring alignment with business goals and digital transformation objectives.
Design future-state commerce operating models & design of functional architectures for digital commerce platforms, integrating best-of-breed components (e.g., CMS, PIM, OMS, payment systems).
Conduct workshops and discovery sessions with stakeholders to capture requirements, validate solution designs, and present strategic recommendations.
Translate business requirements into capability maps, roadmaps, and solution blueprints
Analyze and map client business processes, customer journeys, and technical landscapes to identify opportunities for optimization and innovation.
Ensure solutions are feasible, scalable, and integrate seamlessly with existing client systems (ERP, CRM, legacy platforms, etc.).
Serve as a trusted advisor, building long-term client relationships and acting as the client’s advocate within the organization.
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