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Project Role: Health Engagement – Salesforce Manager

Project Role Description: We are seeking an experienced and influential Salesforce Manager with robust healthcare consulting expertise. This role focuses on driving business transformation and engagement strategies enabled by Salesforce across payer, provider, member, and broker ecosystems.

You will act as a trusted advisor to business stakeholders, helping organizations transform how they engage, communicate, and deliver services across the healthcare journey. This is a consulting-led role, focused on business outcomes, stakeholder advisory, and solution shaping.

Must have: US Healthcare (Payer or Provider domain) and Business Analysis/Consulting background along with experience working on Salesforce implementation programs

Good to have: Salesforce certifications (Admin, Health Cloud, Business Analyst etc.)

Roles & Responsibilities: -

Lead Health Engagement transformations involving Salesforce across healthcare organizations and drive Digital front door strategies enabling seamless access to healthcare services




Act as a strategic bridge between business and technology teams, translating healthcare business needs into scalable Salesforce-driven solutions
Provide delivery oversight across requirement gathering, prioritization, UAT, and go-live, ensuring business value realization.
Engage with senior stakeholders to define transformation vision, manage expectations, and resolve complex business challenges
Establish governance and best practices across process design, documentation, and change management
Mentor and lead teams (BAs, consultants, offshore teams), fostering a consulting-first and outcome-driven culture
Ensure compliance with US healthcare regulations (HIPAA, CMS) and data privacy standards
Drive continuous improvement across engagement models, operational processes, and Salesforce adoption
Acquire skills that have utility across Health industry groups.

Required Qualifications

Proven experie

📌 #ACN GN-Industry-Health- Health Engagement (Bengaluru)
🏢 Accenture in India
📍 Bengaluru