Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsources inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

Job Summary:
Seeking a hands-on Assistant Manager with robust experience in US Mortgage Servicing, specifically Loss Mitigation/Home Retention.



The ideal candidate is a subject matter expert who consistently meets or exceeds performance targets and can effectively coach and transition new hires into production.

Key Knowledge, Skills & Abilities
Job Summary:
Seeking a hands-on Assistant Manager with strong experience in US Mortgage Servicing, specifically Loss Mitigation/Home Retention. The ideal candidate is a subject matter expert who consistently meets or exceeds performance targets and can effectively coach and transition new hires into production.
US Mortgage loss mitigation / foreclosure / servicing
Knowledge of FNMA, FHLMC guidelines
Loan document review, income calculation, credit analysis
Strong analytical + decision-making skills.
Proficiency in data analysis and reconciliation as needed.
Ability to manage multiple priorities in a deadline-driven environment.
Proficient in MS Office and capable of working effectively in collaborative, team-oriented environments.

Key Responsib

📌 Assistant Manager, Loss Mitigation (Hyderabad)
🏢 Firstsource
📍 Hyderabad