Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
We have an opening within Envoy Global's dedicated Operations Support Center based in Hyderabad, for an experienced Associate to join us on a full time, permanent basis.
The Operations Support Center plays a key role in supporting the seamless execution of operational activities, data management, reporting functions, and customer experience delivery. This team works closely with cross-functional and external stakeholders to ensure tasks are completed accurately, efficiently, and in alignment with organizational standards. The Associate, Operations Support Center offers an exciting prospect which combines daily operations, analytical reporting, and frontline customer support, contributing directly to the success of Envoy’s immigration services.
As our Associate - Operations Support Center, you will be required to:




Manage client onboarding and offboarding by verifying required documentation, updating internal systems, and coordinating with stakeholders for smooth transitions.
Execute end-to-end operational tasks such as data entry, case monitoring, and documentation management, ensuring accuracy and timeliness across all activities.
Collaborate with internal and external stakeholders including legal teams, finance, CRM, and account managers to support seamless service execution.
Maintain internal trackers and tools to monitor task statuses, follow-ups, and deadlines, ensuring alignment with service standards and client expectations.
Conduct regular audits and validations of data entered into systems to maintain quality, compliance, and completeness.
Prepare routine and ad hoc reports covering task volumes, performance metrics, and SLA adherence using Microsoft Excel and internal platforms.
Use Excel tools such as Pivot Tables, VLOO

📌 Associate, Operations Support Center (Hyderabad)
🏢 Envoy Global
📍 Hyderabad