We are looking for B2B tele-calling agents to support our US-focused B2B sales operations. This role involves outbound and inbound calling to business customers, lead qualification, order conversion, follow-ups, and coordination with internal sales and operations teams. The role is target-driven and process-orientated, requiring solid communication skills, persistence, and the ability to understand customer requirements and convert opportunities into confirmed orders. You will work closely with the team lead, B2B sales and operations - and be a key contributor to revenue growth.

The Core Responsibilities For The Job Include The Following

Sales and Customer Engagement:

Make outbound calls to B2B prospects and existing customers in the US market.
Handle inbound B2B enquiries and convert leads into sales-qualified opportunities.
Understand customer requirements related to bulk purchases, pricing, delivery timelines, and product specifications.
Present product offerings clearly and confidently to business customers.




Close sales or hand over qualified leads to senior team members as defined by process.

Lead Management And Follow-ups

Maintain a healthy follow-up cadence to ensure no lead leakage.
Update all call outcomes, follow-ups, and deal status accurately in CRM/tools.
Track assigned leads through the entire sales cycle until closure or drop-off.
Re-engage dormant or cold leads as per campaign strategy.

Coordination And Process Adherence

Coordinate with internal teams (sales executives, operations, and vendor management) to ensure smooth order confirmation.
Share customer inputs related to delivery constraints, urgency, or special handling requirements.
Follow defined scripts, call flows, and compliance standards for US B2B calling.

Performance And Quality

Achieve daily and weekly targets related to the following: call volumes, lead qualification, and conversions / revenue contribution.
Participate in call reviews, training sessions, and performance coachin

📌 Sales Associate (Chennai)
🏢 OJCommerce
📍 Chennai