About the Role

We are looking for an experienced Salesforce Consultant/Developer with strong hands-on expertise in Salesforce Sales Cloud or Service Cloud and proven experience integrating with Salesforce Marketing Cloud, specifically using Marketing Cloud Connect.

The ideal candidate should be able to design, configure, implement, and optimize Salesforce solutions across clouds while ensuring seamless data flow between core Salesforce orgs and Marketing Cloud.

Key Responsibilities

- Design, configure, and customize solutions on Salesforce Sales Cloud and/or Service Cloud.
- Implement and manage Salesforce Marketing Cloud Connect, ensuring smooth data synchronization between CRM and Marketing Cloud.
- Work on lead management, campaign management, case management, service processes, and automation workflows across the Salesforce ecosystem.
- Develop and maintain Marketing Cloud components, including AMPScript, SSJS, SQL queries, Journey Builder activities, API triggers and automation workflows
- Troubleshoot integration issues between Salesforce CRM and Marketing Cloud (Synchronized Data Sources, Automations, Triggered Sends).
- Work with business stakeholders to capture requirements and translate them into scalable Salesforce solutions.
- Ensure best practices in data security, performance optimization, and configuration standards.
- Support deployments,



testing cycles, and post-release enhancements.
- Collaborate with cross-functional teams including Marketing, Sales, and IT to deliver end-to-end CRM + Marketing solutions.

Required Skills & Experience

- 9+ years of hands-on experience with Salesforce.
- Strong functional and technical knowledge of Sales Cloud or Service Cloud (at least one is mandatory).
- Solid experience with Salesforce Marketing Cloud integration via Marketing Cloud Connect.

- Synchronized Data Extensions

- Contact Builder

- Journey Builder integration

- Triggered Sends
- Experience with Salesforce configuration (Objects, Fields, Validation Rules, Page Layouts, Flows, etc.).
- Experience in REST/SOAP API integrations.
- Positive understanding of Apex, SOQL, Lightning (LWC/Aura) is preferred.
- Understanding of Salesforce data model, security model, profiles, roles, and sharing rules.
- Strong analytical, troubleshooting, and problem-solving skills.

Good to Have

- Salesforce certifications such as:
- Salesforce Administrator (ADM-201)

- Platform Developer I
- Sales Cloud Consultant / Service Cloud Consultant

- Marketing Cloud Email Specialist
- Experience working in Agile environments.
- Exposure to Marketing Automation processes.

📌 Salesforce Marketing Cloud Developer - Remote (Bengaluru)
🏢 Akkodis
📍 Bengaluru